Frequently Asked Question

How do I check email from my phone?
Last Updated 6 years ago

The settings for your email client are below; step-by-step directions are provided for Android devices.

Email Settings (SMTP)

Receiving (Incoming Server)

IMAP Server: zimbra.earlham.edu
Port: 993
Encryption: SSL/TLS
Authentication: Normal password
If that fails try:
Port: 143
Encryption/Connection Security: starttls

Sending (Outgoing Server)

SMTP Server: zimbra.earlham.edu
Port: 465
Connection Security: SSL/TLS
Authentication: Normal password

Email Settings (Exchange/ActiveSync)

Exchange/ActiveSync will also synchronize your calendar by default.

Email: [your-username]@earlham.edu
Password: Your Zimbra password
Server: zimbra.earlham.edu
Use SSL: Yes

Step by Step Directions for Android

The screenshots are for an old Android (4.1) so the screens may different for you, but they should be close.

Open your Mail application and go to Settings.

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Click the "+" button to add an account.

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Choose "Other" for the account type (or "Corporate" and skip the next step).

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Choose "Microsoft Exchange ActiveSync." You could also do IMAP and use the settings at the top of this page; with IMAP your phone asks "is there any mail?" and with ActiveSync, Zimbra tells your phone "there is mail". ActiveSync can also synchronize your calendar, contacts, and tasks if desired.

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Enter your email address and password, then press "Manual Setup."

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Change the server to "zimbra.earlham.edu" and click "Next." You may receive some sort of "Your Mobile device ID will be registered with..." message; click "Accept."

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Next, change any mail settings if desired. If you don't know or don't care about a setting, it is safe to leave it as the default.

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Press "Next," and then press "Done with Accounts" on the next page. You should begin seeing your seminary email arriving in your inbox.

Step by Step Directions for iOS (planned)

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