Manage the Barracuda Spam Filter

The Barracuda spam filter checks all email prior to delivering to your address. It will mark what it thinks might be spam as "[Possible Spam]" in the subject of the email, and will block and quarantine any email that it thinks definitely is spam. It is not a very smart filter, and will often block email sent from a professor or other student, so you will at times need to log into the management website to make changes.

Logging into Barracuda

1. The easiest way to get into Barracuda is to follow the link from an email; the next time you get the email, just keep it, then when you need to get into the management website, a quick search for "Barracuda" or "quarantine" will help you find it. Click the "View your entire quarantine inbox or manage your preferences" link near the bottom, and it will log you in — no password required.
2. Alternatively, click on this link (also available at the SCS home page's list of student resources), and log in with your email address and Barracuda password.If you do not have a password, then at the login page, type your @earlham.edu address and click the "Create New Password" button; you will receive an email with your new password. You can then log in at the same page, using your email address and the newly-created password.

Managing the Quarantine Inbox

When you log into Barracuda, you will see an inbox, possibly containing various email messages. Beside each email, you will see a list of options. You can click the option for each email to perform the selected action (or click the checkboxes at the left and use the buttons above the list of emails to perform that action on many items at once).

Deliver:	This will deliver the email to your Zimbra mailbox.
Whitelist:	This will deliver the email to your Zimbra mailbox, and whitelist the sender, so nothing from that person will be flagged as spam.
Delete:	This will delete the email message.
View:	This will open the message, so that you can decide what to do with it once you have seen it.

Managing Barracuda Preferences

Whitelist/BlockList

Clicking the "Preferences" item on the navigation menu takes you to your whitelists and blocklists. Adding an address or domain to the whitelist ensures that Barracuda will never flag it as spam. For example, to add the SCS helpdesk to your whitelist, type "support@scs.asliconnect.com" in the textbox at the top of the whitelist, and click "Add". To add all Earlham senders to the whitelist (not necessarily a good idea, as some scams report themselves as coming from @earlham.edu), you would type "earlham.edu" and click "Add".

Adding addresses to the blocklist will ensure that Barracuda will always block mail from that sender or domain.

If you have many addresses, you can click the "Bulk Edit" button for either list and add them all at once, each address on a single line.

Quarantine Settings

From the navigation menu's Preferences > Quarantine Settings, you can change three things:

Quarantine Enable/Disable:	If desired, you can disable the Barracuda quarantine entirely. Any email that it would have blocked will have "[Quarantine]" prepended to its subject line.
Quarantine Notification:	You can set whether you want Barracuda to send an email daily, weekly, or never. I recommend using "Daily" to ensure you do not miss an important email.
Default Language:	If you prefer that Barracuda use a language other than English, you can set that here.

Spam Settings

From the Preferences > Spam Settings menu, you can make three settings adjustments:

Spam Scoring Enable/Disable:	If you disable this, Barracuda is turned off for your account.
Spam Scoring:	You can specify custom thresholds for Barracuda's scoring algorithm to determine when to mark an email as spam. This rarely needs to be modified; the whitelist/blocklist system is an easier method of controlling spam.

Changing Your Password

In addition to having a new, random password sent to you prior to logging in, you can change the password to anything you would like by going to the Preferences > Password menu. Enter your old password, your new password twice, and click the "Save Password" button.